Terms of Service and Privacy Policy

Terms of Service and Privacy Policy

Last updated: 6 February 2026

These Terms of Service (“Terms”) govern your access to and use of the website www.tothinktosolve.com and any related mobile applications we may operate in the future (collectively, the “Service”), which is owned and operated by To Think To Solve (“we”, “us”, “our”).By accessing or using the Service you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Who we are

To Think To Solve is an online platform that shares positive news and success stories from South Africa and the broader African continent, highlights community heroes, publishes original inspirational stories with moral lessons, provides links to third-party crowdfunding campaigns that support community upliftment projects, and (in future) offers wellness-related products for sale and links to our own mobile applications.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use the Service. By using the Service you represent and warrant that you meet this requirement.

3. Permitted use

You may use the Service only for lawful, personal, non-commercial purposes unless we expressly agree otherwise in writing. You may not:copy, reproduce, modify, distribute or create derivative works of any content without our written permission

use the Service to transmit spam, viruses, or any unlawful material

attempt to gain unauthorised access to any part of the Service

harass, abuse, impersonate or harm any person through the Service

scrape, crawl or use automated means to extract data

4. User-generated content & submissions

If we allow you to submit content (e.g. community needs, success stories, comments), you grant us a non-exclusive, royalty-free, worldwide licence to use, display, reproduce and distribute that content on the Service. You promise that your submissions do not infringe any third-party rights and are not unlawful, defamatory, obscene or harmful. We may remove any submission at our sole discretion without notice.

5. Third-party crowdfunding links

We provide hyperlinks to third-party crowdfunding platforms (e.g. BackaBuddy, GivenGain, GoFundMe) as a convenience. We are not the operator of those platforms, do not host any fundraising campaigns, do not receive or hold donations, and are not responsible for:the success, legitimacy or outcome of any campaign

the conduct of campaign organisers or beneficiaries

any loss or damage arising from your use of those platforms

You use third-party crowdfunding sites at your own risk and should review their terms and privacy policies before donating. We may earn affiliate commissions from some referrals. Any such commissions do not increase the amount you donate.

6. Future product sales (wellness items)

When we offer physical products for sale (e.g. stress-relief items, journals), the following apply:All descriptions are made in good faith but are not warranties.

Products are sold “as is” and are not medical devices, therapeutic tools or substitutes for professional medical advice.

Prices include VAT where applicable.

Shipping is via selected couriers; delivery times are estimates only.

You have a 14-day cooling-off period under the Consumer Protection Act to return unused items (return shipping at your cost unless the product is faulty).

Faulty products will be replaced or refunded in accordance with the CPA.

7. Links to our mobile applications

Any links to our apps on Google Play or the Apple App Store are provided for convenience. We are not responsible for the performance, availability, content or data practices of third-party app stores. You must review the app store’s terms and the app’s separate privacy policy and end-user licence agreement.

8. Intellectual property

All content on the Service (articles, stories, images, design, logos) is owned by us or our licensors and protected by copyright and other intellectual property laws. You may view and print content for personal, non-commercial use only. Any other use requires our prior written permission.

9. Advertisements

We may display advertisements, including Google AdSense ads. We do not control the content of third-party ads. Your interactions with advertisers are at your own risk.10. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, secure or free of viruses.

10. Disclaimer of warranties

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Service, even if advised of the possibility of such damages. Our total liability shall not exceed R1 000.

12. Indemnity

You agree to indemnify and hold us harmless from any claim, loss, liability or expense arising from your breach of these Terms or your use of the Service.

13. Privacy

Your use of the Service is also governed by our Privacy Policy , which explains how we collect, use and protect personal information in accordance with the Protection of Personal Information Act (POPIA). We do not sell personal information to third parties.

14. Changes to these Terms

We may update these Terms at any time. The updated version will be posted here with a revised “Last updated” date. Continued use after changes constitutes acceptance.

15. Termination

We may suspend or terminate your access to the Service at any time, without notice, for any reason, including breach of these Terms.

16. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any dispute shall be subject to the non-exclusive jurisdiction of the courts of Gauteng, South Africa.

17. Contact us

Questions about these Terms? Email us at tothinktosolve@gmail.com Thank you for using To Think To Solve.

We hope the platform inspires positive change.

Last updated: 6 February 2026To Think To Solve (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit our website www.tothinktosolve.com (the “Website”), interact with our content, or use any related services we may offer in the future.We are the responsible party (controller) under the Protection of Personal Information Act 4 of 2013 (POPIA). Our contact details appear at the end of this policy.1. What personal information we collectWe collect only the personal information that is necessary for the purposes described in this policy. We may collect:a. Information you voluntarily provide Name, email address, phone number or other contact details when you: subscribe to our newsletter

submit a community need or success story

create an account (if we add user accounts in future)

purchase a product (if we add e-commerce)

b. Automatically collected information Device and browser information (IP address, browser type/version, operating system, device type, screen resolution)

Usage data (pages viewed, time spent, links clicked, referring/exit pages)

Cookies and similar technologies (see section 6 below)

c. Information from third parties If you arrive via an affiliate link or advertisement, we may receive basic referral data (e.g. which campaign referred you).

Payment processor data if you buy a product (we do not store full card details).

We do not collect special personal information (e.g. health, religion, race) unless you voluntarily include it in a submission, in which case we process it only to respond to your request.

2. How we use your personal informationWe use personal information only for the following lawful purposes:To operate, maintain and improve the Website

To publish and share positive news, stories and resources

To respond to your inquiries, submissions or requests

To send you newsletters or updates (only if you opt in)

To process purchases and deliver products (if e-commerce is active)

To display personalised advertisements via Google AdSense (subject to your cookie consent)

To detect and prevent fraud, abuse or security incidents

To comply with legal obligations (e.g. tax, consumer protection, POPIA)

We do not sell your personal information to any third party.

3. Sharing your personal informationWe share personal information only in these limited circumstances:With service providers who help us run the Website (hosting, analytics, email delivery, payment processors). They are contractually bound to protect your data and use it only for the services they provide us.

With Google (for AdSense advertisements) — subject to your cookie consent and Google’s privacy terms.

With third-party crowdfunding platforms only if you click their links — we do not share your data with them automatically.

If required by law, court order, or to protect our rights, safety or property (or that of users or the public).

4. International transfers Some of our service providers (e.g. Google, Wix, email platforms) are located outside South Africa. When we transfer personal information outside the Republic, we ensure appropriate safeguards are in place (e.g. standard contractual clauses, binding corporate rules, or adequacy decisions) as required by POPIA.5. RetentionWe keep personal information only as long as necessary for the purpose it was collected, or as required by law. Newsletter subscribers: until you unsubscribe

Purchase records: 7 years for tax purposes

Analytics data: usually 26 months (Google Analytics default)

Submissions: deleted once the purpose is fulfilled unless required for legal reasons

6. Cookies and similar technologiesWe use cookies and similar technologies to improve your experience, analyse usage and serve advertisements. Necessary cookies: essential for the Website to function

Analytics cookies: help us understand how visitors use the site (e.g. Google Analytics)

Advertising cookies: enable personalised ads via Google AdSense

You can manage your preferences via our cookie banner. You can also configure your browser to block cookies, but this may affect how the Website works.We use Google Consent Mode v2 to comply with GDPR requirements for European visitors.

7. Your rights under POPIAUnder POPIA you have the right to: Access your personal information

Request correction or deletion

Object to processing

Withdraw consent (where processing is based on consent)

Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, email us at the address below. We will respond within 30 days (or as extended under POPIA).8. SecurityWe take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. SecurityWe take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.9. Children’s privacyThe Website is not directed at children under 18. We do not knowingly collect personal information from children. If you are a parent/guardian and believe we have collected information from your child, please contact us immediately.10. Changes to this Privacy PolicyWe may update this policy from time to time. Changes will be posted here with a revised “Last updated” date. We encourage you to review this page periodically.11. Contact usIf you have any questions about this Privacy Policy or our privacy practices, please contact us at: Email: tothinktosolve@gmail.com Information Regulator (South Africa): https://inforegulator.org.za Thank you for trusting To Think To Solve.

We are committed to using any information you share responsibly and only to help spread positivity and facilitate real change.

Privacy Policy – To Think To Solve Apps Effective Date: March 15, 2026To Think To Solve ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use any mobile application published by To Think To Solve (collectively, the "Apps").1. Information We Collect

We do not collect, store, or process any personal information from you.

The Apps are designed to work entirely offline and locally on your device. All data created or saved while using the Apps (such as journal entries, notes, timers, logs, preferences, or any other content) remains exclusively on your device and is never transmitted to us or any third-party servers.2. No Data Sharing

Because we do not collect any data, we do not share, sell, rent, or disclose any information about you to third parties.3. Third-Party Services

Our Apps do not integrate any third-party analytics, advertising, crash reporting, or tracking services.

If an App includes a link to an external website (for example, a support page or donation link), that site operates under its own privacy policy — we are not responsible for its practices.4. Children's Privacy

Our Apps are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us (see below).5. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here and the effective date will be revised. We encourage you to review this page periodically.6. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: tothinktosolve@gmail.com

Website: www.tothinktosolve.com

By using any To Think To Solve App, you acknowledge that you have read and understood this Privacy Policy.